Frequently Asked Questions

Frequently Asked Questions

Getting Started

Who do you work with?

I specialize in working with MemberGate membership site owners in the ecommerce, coaching, consulting and internet marketing businesses.

What are your hours?

My normal business hours are Monday through Friday, 8:00 a.m. through 4:00 p.m. Central time.

Do you work alone or do you have a team that supports you?

We are a team! Our team is comprised of our fearless leader, Joyce Wright, and a network of contractors that specialize in all aspects of membership site support. Joyce has pulled together an awesome pool of virtual assistants, web  designers, coders, copywriters, marketing specialists, and other industry experts that perform consistently and deliver excellent results for our clients.

What's the best way to contact you?

Visit our Contact page to submit a request or contact us directly via the phone number or email address listed there.

When I contact you with a question, what is your typical turnaround time to send a response?

We will get back with you as soon as we possibly can! You should expect to receive a response from a member of our team in less than eight business hours.

Do you have a contract for me to sign?

Yes. New client onboarding will begin once you sign a short work agreement. The work agreement will spell out our services and pricing and is designed to protect both you and Accomplish More Today.

Services and Rates

When and how frequently do you invoice?

We invoice at the beginning of each month for services provided the previous month.

What forms of payment do you accept?

Our primary method of payment is PayPal or check.

Do you offer a discount for a retainer fee?

In our experience, retainers are not in the best interest of our client. There may be times when you don't need our membership site support in a given month, and a retainer tends to make our clients feel obligated. We wouldn’t want to feel this way, so we don’t want our clients to feel that way either. If you like the idea of having a set cost, we do offer a “not-to-be-exceeded monthly budget” option. Check our Services and Rates page for more details about this option and to see if it is a good solution for you.

What if I no longer need your services?

No problem! Simply notify us via email at [email protected]. You will receive your final invoice within 24 hours.

Who does your coding and content? Do you sub-contract out for that?

We have an amazing team of US-based coders, copywriters, and content creators (yes, they're real, live humans!) that are experts in their particular niche.

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